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Guide to what you can do and who you can talk to if you have concerns with development work.

The co-operative’s rules must include a grievance procedure for dealing with a dispute between:. a member and another member (including a person who was a member not more than 6 months before the dispute occurred). a member and the co-operative.

Between 18 to 21 months after the building work is finished, the builder needs to rectify any identified defects.

We might contact you (by email or SMS) if we need more information. ... For more information about the internal review process see Reviews of Fair Trading decisions.

If so, here is some information about how your complaint will be investigated. ... Not all complaints are investigated. Often further information is needed. You might be contacted to clarify issues, provide more information or arrange for a time to meet

How to apply for an owner-builder permit to supervise or do work on your own home valued at over $10,000.